DO YOU SHIP TO MY COUNTRY?
Currently we are only serving USA and CANADA. If you reside in a different country, feel free to check back with us later as we do plan to offer in more countries.
How long does shipping take? When will I receive my order?
3-7 Days on average with our standard shipping.
2-6 Days on average with premium shipping.
My order has been dispatched, can I track it?
Once your order has been shipped, you’ll receive a tracking number and tracking link via email. Note, it can take up to 7 days for shipping activity to update.
Have your tracking number on hand? You can track your shipping status in our Track your order Page
Do you offer a guarantee? Can I return my items?
Of course. We offer an 30 days guarantee!
If you aren’t 100% satisfied with your items, or received faulty goods, simply email our customer support team at support@milkdepot.ca. Please include the email address associated with the order and describe the issue, including photos if possible. We always aim to respond in 3 days or less!
Can I change or cancel my order?
Sure! You can cancel, or change your order within 3 hours of confirmation. Please contact us with your name and order number at: support@milkdepot.ca
3 hours after you place your order, we won’t be able to make any changes or cancel it.
What methods of payment do you accept?
We accept ALL major credit cards, PayPal, and Apple Pay.
All payments are securely processed with 128-bit encryption - nice! 💳
Do I need to pay import duties?
No, you do not.
Still have a question? No problem!
Email us: support@milkdepot.ca